Who are WebBeds?
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals.
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.
What makes us stand out?
- We are a wholesale global travel organization
- We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
- We partner with over 430,000 properties in more than 15,000 destinations
- We work with more than 44,000 travel companies in 139 source markets
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking
In this role you will
Mitigate the risk of losses by resolving disputes with suppliers to reclaim debit balances and other liabilities. You will collaborate internally with our commercial team and externally with our partners, suppliers, and Virtual Credit Card providers, meeting targets set out by your team manager.
Key responsibilities:
- Investigate and resolve instances of supplier overpayments. Review the causes of issues and suggest new procedures to prevent repeat occurrences.
- Liaise with Virtual Credit Card providers to resolve duplicate charges and overcharges on a monthly basis. Ensure undisputed chargebacks are received from our providers to mitigate losses.
- Negotiate override reclaim deductions with suppliers as per contractual agreements. Resolve disputes and challenges on production figures.
- Identify where processes can be improved. Document changes, implement training and ensure compliance with new procedures.
The skills we would love to see in your suitcase!
- Financial accounting background and knowledge of a financial systems.
- Experience in negotiations and dispute resolution.
- Excel intermediate Level.
- Good communication skills in written and spoken English.
- Excellent problem-solving skills.
- Highly accurate with an excellent attention to detail.
- Ability to work under pressure and to tight timescales.
- V-lookup/Pivot & Functions would be an additional advantage.
- Experience with KPI’s trends, results tracking and reporting.
- SAP experience desirable.
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
- International highly skilled group of experts from all around the globe 🌎
- Dynamic environment with the chance to grow, influence & impact change ⚡
- Disruptive, fast-growing market leader within travel & endless possibilities 💼
- Culture built on collaboration🤝 empowerment and innovation 💡