Who are WebBeds?
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Webjet Limited (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.
What makes us stand out?
- We are a wholesale global travel organisation
- We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
- We partner with over 430,000 properties in more than 15,000 destinations
- We work with more than 44,000 travel companies in 139 source markets
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking
What will you do on your journey with WebBeds?
WebBeds is the world’s fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs, payment integrations, ERP integration, Data Lakes, User Interfaces, and others. Our search API reach peaks of more than 50.000 requests per second, each one consisting of tens or hundreds of hotels, with continued expansion.
"We design, deliver and support innovative solutions through engagement, collaboration and a fearsome passion for creating customer value" is our mission as an IT organization.
In this role you will:
We are looking for an experienced travel industry Sales Manager working closely with our retail and XML partners in the Poland region. With previous experience in working for a B2B bedbank or similar preferably in Polish market. Professional, credible, confident, and enthusiastic with a proven track record of meeting targets and delivering success both in business development and account management.
The right candidate will bring strong, fluent verbal and written communication skills in English and Polish is a plus. He/ she will have excellent negotiation skills and will be able to influence clients at all levels of the organization.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. Optimization of sales and profitability with a focus on meeting and exceeding budget expectations.
The principal function of this role is to grow the overall business in assigned region/accounts and maximize the revenue of a portfolio of Accounts through exceptional customer management, product knowledge and sales tactics with the aim of achieving/exceeding the revenue and margin target set for each client.
Key elements to this role include, but not limited to:
- Day to day management of a portfolio of Accounts, subject to change as per business requirements and maintaining/updating the WebBeds CRM. Resolution of all technical issues causing blockages to be resolved with the help of IT. Liaise with internal support teams to help resolve any customer service/operational issues that clients may escalate with you.
- Act as brand ambassador for WebBeds and drive importance of us as a key accommodation supplier by increasing market share relative to competitors. Promoting the WebBeds brand, including WebBeds Sunhotels and WebBeds DOTW to Eastern European Markets. Attendance at Trade Shows and Conferences as required.
- Building a rapport and strong commercial relationships within allocated accounts at all levels, including initiating promotions, incentives that drive profitable growth and market share. With clients in assigned accounts/regions.
- Regular communication with internal and external clients, both in writing, by telephone, on Teams and in person.
- Take on new clients as required within assigned account base/regions and identify any new potential opportunities, recording leads and opportunities in the WebBeds CRM.
- Performance Analysis: Monitor client booking numbers and margins against set targets and evaluate success.
- To be part of Eastern European sales team and work collaboratively with colleagues to find solutions to problems found.
- Become familiar and keep up to date with the Eastern European markets, who are the key players within the various segments, who are our competitors, what is new in terms of trade shows, marketing possibilities, be aware of changes both at a micro and macro level that will affect our business.
Level of Financial Responsibility
- Credit effectiveness: Liaise with internal support teams in Finance to ensure that credit accounts have credit limits and payment terms approved by Risk Management. Additionally, assist Credit Control in payment recovery when required. Ensure that all financial and trading agreement paperwork is completed for allocated accounts/clients.
Level of Management Responsibility
- No direct reports. The role is working in the Eastern European Sales Team, reporting to Regional Director of Sales Eastern Europe.
Key measures:
- Reach and exceed regional KPIs & target set by Regional Director of Sales at TTV, margin and profit level.
- Supervise and coordinate with accounts peers in order to maintain client’s debt exposure under control.
- Account management of overrides, ensuring effective P&L alignment.
- Work closely with internal teams including analytics, customer service, finance, and supply to articulate the needs of the partner base and foster a collaborative approach across the broader WebBeds business.
- Act as brand ambassador for WebBeds and drive importance of us as a key hotel supplier by increasing market share relative to competitors.
The skills we would love to see in your suitcase!
- Proven sales and relationship building skills, within the Poland´s XML and retail travel sector/market.
- Knowledge and comprehensive previous experience of working as a Sales Manager (or equivalent) within the B2B travel industry.
- Proven track record of meeting targets and delivering success as a Sales professional, both in business development and account management.
- Exceptional verbal and written communication skills in English other languages is a plus (Polish or Eastern European languages).
- A solid working knowledge of Microsoft application. i.e. Office (word, excel, PowerPoint, Outlook), Share Point, Power BI, Dynamic 365, etc.
- Strong relationship management skills with external and internal stakeholders.
- Outstanding analytical, numerical, and problem-solving skills, able to use data to identify underlying trends and make informed commercial decisions.
- Ability to prioritize workload managing multiple projects with new and existing partners.
- Strong commercial instinct and entrepreneurial drive combined with ability to think creatively and take initiative to execute effectively Highly motivated with excellent organizational and planning skills.
- Ability to travel.
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
- International highly skilled group of experts from all around the globe 🌎
- Dynamic environment with the chance to grow, influence & impact change ⚡
- Disruptive, fast-growing market leader within travel & endless possibilities 💼
- Culture built on collaboration🤝 empowerment and innovation 💡
Find out more about the WebBeds business at www.webbeds.com - #LI-Hybrid