*This role can be based remotely in the Dach region, or as hybrid role based out of our offices in London, or Palma de Mallorca.
Who are WebBeds?
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Webjet Limited (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.
What makes us stand out?
- We are a wholesale global travel organisation
- We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
- We partner with over 430,000 properties in more than 15,000 destinations
- We work with more than 44,000 travel companies in 139 source markets
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking
In this role you will:
Be responsible for a team of Contract Managers and Yield Managers within the specified region. By building, growing, and developing your team’s performance, you will ensure they deliver results and achieve targets according to departmental and company KPI’s and objectives.
In this role you will contract a personal hotel portfolio by securing best possible rates, conditions, and inventory with suppliers and achieving targets in a specified number of hotels within Dach region: Germany, Austria, and Switzerland area. You will monitor and evaluate the region’s performance and identify new trends and opportunities.
You will be tasked with undertaking projects as required on behalf of the Contracting arm of the Purchasing Dept.
Key elements to this role include, but not limited to:
Personal
- Meet targets in accordance with annual departmental and company KPI’s and objectives.
- Identify key hotels within a destination, and contract where appropriate.
- Negotiate competitive contract rates, allocations, override agreements and other key contracting criteria in the designated region. Maximize contract performance by negotiating special offers.
- Source exclusive products and deals.
- Ensure hotels are re-contracted within specified deadlines.
- Analyse production volumes to ensure adequate inventory in line with region targets.
- Monitor competitor pricing and availability in line with demand.
- Communicate destination information regarding peak dates and trade shows internally.
- Liaise with the Key Accounts team to open lines of communication to push product & maximize sales. collaborate with the Pricing and Revenue team to maximize profit margin.
- Schedule and carry out yearly contracting trips for hotel renewals and new contracting opportunities.
- Ensure hotels are inspected and information (photos, amenities etc.) is updated on a regular basis.
- Address service level issues with suppliers. Identify and tackle issues regarding low performers.
- Negotiate and minimize losses as required.
Team
- Lead and manage your team in an effective manner. Monitor performance to ensure all team members achieve company KPI’s and encourage feedback, innovation, and pro-activity.
- Conduct regular one-to-one meetings:
- Within the team: ensure a consistent flow of two-way communication, focus on maximizing business, undertake pre- and post-business trip briefings, agree on short-, medium- and long-term targets, analyse performance, taking corrective action as required.
- With the Regional Director of Contracting: Provide feedback on individual’s and team’s target performance as required. Deliver and execute constructive solutions on trading improvement, team issues and challenges; seek advice where appropriate.
- Involvement in department’s recruitment process.
- Set standards, grow, and develop your team. Improve skills and abilities through training, coaching and mentoring Contracts Executives and Managers.
- Accompany Contracts Managers on business trips as required.
- Ensure team is well versed on key procurement requirements in the region (channel managers, connectivity
- Have the team take ownership of commercial relationships with hotels, liaising closely with other departments as opportunities arise.
- Effective internal communication with other departments. Promote and highlight successful contracting campaigns and spotlight potential destination-related issues.
- Substitute for the Regional Director in their absence.
The skills we would love to see in your suitcase!
- Minimum 5 years’ hotel account management.
- Minimum 3 years’ team management experience.
- Strong negotiation skills; pro-active team leader.
- Accurate with attention to detail.
- Well-developed written and verbal communication skills in English.
- Able to prioritize work and meet deadlines.
- Able to develop, and maintain, strong and trusting relationships with hoteliers and colleagues.
- A working knowledge of Microsoft Word, Excel, and Outlook.
- Strong team management skills.
- Ability to delegate.
- Target driven mentality.
- Able to communicate internally and externally in an effective and in a timely manner.
- German language is strongly desirable.
- Knowledge of the contract dynamics of the Dach region is a plus.
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
- International highly skilled group of experts from all around the globe 🌎
- Dynamic environment with the chance to grow, influence & impact change ⚡
- Disruptive, fast-growing market leader within travel & endless possibilities 💼
- Culture built on collaboration🤝 empowerment and innovation 💡
Find out more about the WebBeds business at www.webbeds.com - #LI-Hybrid