Who are WebBeds?
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.
WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.
What makes us stand out?
- We are a wholesale global travel organization
- We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
- We partner with over 430,000 properties in more than 15,000 destinations
- We work with more than 44,000 travel companies in 139 source markets
- We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking
In this role you will
A key member of the WebBeds team, building and harnessing our critical supplier relationships with our Hoteliers. As our supplier relationship manager you will have responsibility to acquire and renew contracts with hotels offering great availability and price to distribute via our technology platform to 10,000’s travel agents across local Japan and international travellers. Manage the hotel’s contract performance through working closely with the Sales and Operations teams.
Key responsibilities
- Build and protect successful, respectful and solid relationships with our hotel suppliers.
- Negotiate new contracts and contract renewals for the assigned territories and ensure to have the greatest availabilities with the shortest release period.
- Manage the supplier account by ensuring to get the best rate and allotments and negotiating preferred agreements as well as support supplier with any issues related to payment, rates, etc.
- Set targets with suppliers based on accounts management.
- Run allotment utilisation reports, monitor current availability and adjust the allotment as required.
- Convert 3rd parties into direct business to gain more market on the specific territories.
- Introduce WebBeds to new suppliers.
- Promote the use of WebBeds extranet system among suppliers to encourage them to update directly any changes.
- Ensure Direct Connectivity rates are open and updated year-round.
- Build market intelligence from Sales feedback and 3rd parties system to take action on market demands.
- Run reports from 3rd parties and dynamic system data to assess hotels status and action as required.
- Monitor type of bookings and cancellations on a regular basis to identify data trends to help the hotel optimise its performance with WebBeds.
- Support the Sales team for any request related to special rates, group trips, or special requests.
- Liaise with the Data Entry team for any queries related to contracts or system issues.
- Support the Operations team for any overbooking, for booking related issues or other queries.
- Build relationship with suppliers by attending to some travel markets and conferences; to get a better knowledge of their products and the market needs.
- Analyse market data, recommend and implement action plan to increase market shares in identified territories.
- Fully autonomous on established territory and work closely with the Regional Manager on new business development opportunities.
The skills we would love to see in your suitcase!
- Contracting experience gained with the hotel industry.
- Able to develop and maintain strong and trusting relationship with hoteliers.
- Educated to degree level of equivalent or equivalent professional qualification.
- Strong negotiation skills, commercial acumen, pro-active, dynamic, passionate, and a team player.
- Native Japanese and excellent English skills (verbal and written) Highly accurate with an excellent attention to detail.
- Well-developed written and verbal communication skills.
- Highly developed analytical skills, and proficient use of Microsoft office, especially Excel applications.
- Min 2 years contracting experience in hotel industry (OTAs, Bedbanks, Tour Operators).
- Understanding of current contracting landscape (dynamic and static models).
- Desirable understanding of Yield / Revenue theories and techniques
- Strong negotiating and analytical skills
- Target driven and motivated
- Proficient knowledge of Microsoft applications (incl excel)
- Self-starter and “can-do” approach
- Business trips required to assigned destination areas
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
- International highly skilled group of experts from all around the globe 🌎
- Dynamic environment with the chance to grow, influence & impact change ⚡
- Disruptive, fast-growing market leader within travel & endless possibilities 💼
- Culture built on collaboration🤝 empowerment and innovation 💡
Find out more about the WebBeds business at www.webbeds.com - #LI-Hybrid